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About us

About Us

India SME Forum, the voice of MSMEs in India, has taken the lead in forming the Forum for Internet Retailers, Sellers & Traders, (FIRST India) in order to support the entry of retailers, sellers and traders who have been inducted in the definition of micro small and medium enterprises under the MSMED Act 2006 on the advise of the Advisory Committee constituted under subsection (2) of section 7 of the MSMED Act 2006. In March 2023, FIRST India was formally unveiled by Hon'ble Union Minister Shri Narayan Tatu Rane, in the presence of dignitaries including Shri Bhanu Pratap Singh Verma, Hon'ble Minister of State for MSME, Shri Bidyut Swain, IAS, Secretary of the Ministry of MSME, and Ms. Mercy Epao, Joint Secretary - MSME. This launch followed an encouraging dialogue with Shri Piyush Goyal, Hon'ble Minister of Commerce and Industry, who acknowledged the pressing need for such an entity. The Indian retail, trade & commerce sector, representing enterprises based in India, which are in the business of wholesale & retail selling of goods and services, both, offline as well as online to consumers, are all eligible under this change notified on 2nd July 2021. India SME Forum serves as an ex-officio member of the Advisory committee constituted by the Government of India, under subsection (2) of section 7 of the MSMED Act 2006 and has pushed for the inclusion of wholesale and retail trade as activities eligible under the MSMED Act with benefits restricted to priority sector lending, as of now. Together with Indian policymakers, FIRST India can work on a daily basis to create a conducive policy and ecosystem which will help remove the biggest obstacles for online merchants to expand their business nationally as well as across-borders.

The aims of First India

Our AIM

  • To act on a consultative basis at national level to help central and state governments and public institutions in creating a better framework for internet retail and wholesale trade, offline as well as online and democratizing access to the economic dividend, that digitisation offers, in line with the Digital India Initiative, for enabling and enhancing the participation of MSMEs, focusing on marginalized, semi urban and rural Micro & Small Enterprises.
  • Work towards professionalisation, standardisation and self-regulation of the digital commerce and retail industry and foster and facilitate local, intra-national and international trade and commerce by stimulating the growth of the digital commerce sector.
  • Network and share best practices of successful retailing and trading enterprises from around the world, for our members, exchanging information, challenges and issues while disseminating knowledge on all issues concerning Digital and Internet  E-commerce in India.
  • Support creation of better frameworks that can foster and encourage formalization through digitisation at all levels, both for domestic trade and cross-border exports in line with Make in India and for boosting exports from India.
  • Develop dashboards & indices, build knowledge bases and conduct economic research and studies, that helps the Policy makers understand, enhance and promote digital commerce, compatible with its nature as a National Organisation, with the ability to offer knowledge services and provide dissemination and clarification activities to members.
  • Periodically analyse data from various sources across banking, customs, export, taxation etc, and release reports that can help contribute to a better understanding of Sustainable Digital Commerce, and its activity in the Indian and the global market, with a view to improving public policies and the rights of interested parties.
  • Organise and support meetings, seminars, workshops, conferences, exhibitions, congresses and other activities that contribute to the dissemination, debate, clarification and training on Digital, Sustainable & Future Proof, trade and commerce.
  • Participate in Committees, Think Tanks, Federations, Associations or International organizations with the purpose of defending and representing the interests of its members.

Our Objectives

FIRST India’s strategy is based on engaging, reporting and communication. Together with its members, it gathers issues and evidence of obstacles hampering the development of the sector and translate them into priorities. Through collaboration with other relevant stakeholders, and using its members’ expertise, FIRST India develops positions and proposes workable solutions to the legislators in order to foster the growth of the Indian retail and ecommerce industry.

FIRST India works together with all Indian stakeholders to rapidly remove the remaining barriers in digital commerce. It is mandated to identify problems as well as measure progress in the trade and commerce market, following from policy initiatives that will be taken at the National as well as Global level. This way, it is always well informed and ready to give evidence based advise, to policy makers. It can offer recommendations to policy makers to support market initiatives, to abolish superfluous regulation and to only consider new regulatory structures, if absolutely necessary, based on ground evidence. Also, it can take up an active role in stimulating growth in areas where it is needed.