eLearning: FIRST India offers members, answers to their general business and operational questions through FAQs, as well as future learning development opportunities ranging from cutting-edge ecommerce seminars to digital courses on compliance, developed and conducted with the various institutions of the Government.

Insights & Research: In order to support the Members growth, FIRST India provides strategic research insights which help contextualise the opportunities that exist for their business.

Policy, Legislative & eCommerce Updates: FIRST India can bring the members the most up-to-date policy and legislative developments from a National and Global perspective.

Case Studies: Members can benefit from the suite of learning events, which is complete with business case studies. In addition, it can also arrange tailor-made visits to business leaders premises to learn more about their operations.

Membership of the internal committees: Through Membership of Internal Committees of FIRST India, the member can contribute to Policy, HR, Digital Marketing, Equality and Diversity to Sustainability issues, where they will be tasked with developing best practice, formulating policy and guidance memos for the sector.

Networking: FIRST India will provide numerous networking and knowledge sharing events. These will range from Conferences, Awards, Insight series, Seminars, Committee and Case Study activities, which can be scheduled on the annual calendar of events.

Mentorship: Through this association, members could be a part of a powerful community, that is built on forming life changing connections, the sharing of expertise and providing the tools to empower all the traders and retailers, to thrive within this dynamic industry. Guidance will be given towards the future potential, through our mentoring program to all our members.

Grants to Startups with solutions for entrepreneurs / sellers: This association has proposed a call for Funding Solutions for Retail in response to the continuing urgent need for retail companies to achieve a step change in online capability. This will be a Competitive Fund which will be administered by FIRST INDIA with a fund size which is under consideration.

General Advisory: The Advisory Council and Internal Committees will be composed of some of the most experienced ecommerce, business and policy experts & they will be on hand to support the Members.

Partner Services: FIRST India offers members a comprehensive range of trusted partner services. The aim will be to provide the members with best solutions that their business can take advantage of.

Technology Advisory: As it has been seen that, there is competition from the organized retail sector, which is the major challenge for the unorganized retail outlets, we will focus on taking them on to the online platform, and hand holding the members in terms of technology and innovation.

Digitization & Finance: Will help in digitizing member enterprises through CRM, outreach, supply chain and logistics solutions. Also, for providing better services and better revenues and higher margins apart from support in access to finance.

GST issues: Under GST, goods and services fall under five tax categories: 0 per cent, 5 per cent, 12 per cent, 18 per cent and 28 per cent. FIRST India will support members in issues relating to GST implementation in their enterprises.