Nominees are evaluated on the basis of indicators. While the financial indicators of Growth Performance and Financial strength would be keenly evaluated, balanced emphasis would be given to the non-financial indicators.

Base Indicators:

a. Growth performance:

Growth performance indicates the growth of retailer over a period of 2 years.

b. Future Proof Orientation:

Future proof orientation indicates how the business is adapting to sustain your business & make it future proof.

c. Digital Journey:

Digital journey indicates how your business has transformed digitally and adapted to the needs of digital demands.

d. Financial Soundness:

Financial Soundness indicates the current financial strength of the applicant (retailers) based on a combination of various financial ratios including return ratios, liquidity and leverage ratios and operating efficiency ratios.

Secondary Indicators:

a. Innovation & Disruption:

Innovation & Disruption indicates the incremental and innovative steps you have taken to improve your business.

b. People Capital:

People Capital indicates the knowledge, skills, competencies, and attributes embodied in the individuals working for your business.

c. Internal & External Processes:

Internal & External Processes indicates retailers technology infrastructure and ability to respond to competition quickly.

c. Customer experience:

Customer experience indicates the customers love for you compared to your competitor through their experiences of basic services.