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About The Program

About Future Proofing Retail Summit

India SME Forum in association with FIRST (Forum For Internet, Retailers, Sellers & Traders) is organising the 'Future Proofing of Indian Enterprises' on 20th April, 2023 at Surat, Gujarat with an aim to make the Retailers, Sellers and Traders aware of the opportunities available to future-proof their firm by restructuring outdated supply chains, managing inventory efficiently, reviewing pricing strategies, understanding finance and payment processes, and reinventing the physical shop for the digital era. This will require entirely new ways of thinking and long-term commitments, which may result in permanently transforming traditional ways of doing retail business.
Retailers, sellers, and traders face a number of challenges, such as digital disruption, finding solutions to match changing consumer expectations, modern marketing techniques, market segment retention, and a shortage of positions involving direct contact with customers. The priority areas on which the discussions would take place at the summit are Reimagining Customer relations, Supply & Value Chain Resiliency and Embracing the Digital Revolution.

On the Summit Day

On the Summit Day, there will be
  • 1. Consultative Round Table

    Consultative Round Table between retailer and trader organizations for focusing on short term and long term demands from the State and Central Government. Outcome: A white paper will be prepared post RT and will be shared with State Govt.
    Focus will be on short term & long term asks from the state and federal government in regards with competition of online & offline retailers,about laws, taxes, cost of doing business, commercial electricty, ease of GST & benefits, emerging private labels of retail giants, optimizing communications & finding the right technologies, manpower management, access to markets, efficient inventory management, etc.

  • 2. Power packed Workshops

    Power packed Workshops on best practices & growth paths for specific sectors. Workshops will be on the following topics:

    Reimagining Customer Relations
    Supply & Value Chain Resiliency
    Embracing the Digital Revolution

  • 3. Showcase

    A Showcase of innovative solutions, products and services for Retailers and Sellers.

  • 4. Speed Mentoring

    Speed Mentoring sessions by Retail Industry experts and Veterans.



Retailers, Sellers &
Traders will be Attending

Why Future Proofing Retail Summit

The 'Future Proofing Retail Summit' would assist the Retailers, Sellers and Traders to transform their business digitally, build a resilient Supply & Value chain, enhance customer relations and to act as a consultant to the State and Central Government by giving them critical insights about the situation prevailing in the sector.


For The Day
Future Proofing of Indian Enterprises
Date: 20th April 2023   |   Venue: Avadh Utopia, Surat
WHEN 20th April 2023
VENUE Avadh Utopia
5:30 PM Resgistration Starts
6:15 PM - 6:20 PM Welcome Remarks - Ms. Sushma Morthania, Director General, India SME Forum
6:20 PM - 6:25 PM Lamp Lighting Ceremony
6:25 PM - 6:30 PM Key Note Address - Mr. Vinod Kumar, President, India SME Forum
6:30 PM - 7:30 PM Session 1: Reimagining Customers after COVID & Embracing Digital Revolution for MSMEs
Discussions will revolve around the importance of digitization and how MSMEs must rethink and take control of all customer relationships, reviewing customer policies, developing new offerings & experiences to increase customer value. Also, how the MSMEs must embrace & adapt the digital world by using different strategies, as digitization plays a very crucial role for businesses of all sizes and also helps them to grow in every aspect.
  Mr. Sanjay Punjabi, Principal Designer, IMAGE N SHAPE
  Mr. Hiren Kapasia, CEO, Inddus
  Mr. Hiren Lathiya, Owner, Leemboodi Fashion
  Mr. Vijaykumar Radadiya, Certified Master Trainer & Master Assessor in MEPSC India - NSDC
  Mr. Pankaj Singh, Head of Growth, Ecomm Express
   Moderator - Mr. Vinod Kumar, President, India SME Forum 
7:30 PM - 7:40 PM Presentation: Government e Marketplace by
Mr. Anurag Awasthi, Chief Manager - Social Impact & Inclusive Growth, GeM
7:40 PM - 8:20 PM Session 2: Outlook of Retail Industry in Surat
Discussions will revolve around current state of the retail industry in Surat and the future outlook for the sector and the problems faced by retailers in the region along with the possible solutions. The discussion will also touch upon the recommendations that the government can implement to support the growth of the retail industry in Surat.
  Mr. Vijay Mangukiya, Managing Director, Dhani Jewels
  Mr. Nimesh Mehta, Proprietor, M/s Mehta Manilal Panachand & Sons
  Mr. Mitesh Shah, Proprietor, H.J. Enterprise
  Moderator - Mr. Vinod Kumar, President, India SME Forum 
8:20 PM - 8:25 PM Vote of Thanks by Mr. Nilesh Shukla, President - Gujarat Chapter, India SME Forum
8:30 PM Onwards Followed by DINNER
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